MarineTasker

Dispute Resolution

How a disagreement about completed dockside work gets settled — the evidence we look at, the order we look in, and what happens to the payment while we work it out.

MarineTasker is pre-launch. No tasks, payments or vessel records are processed on this site yet, so this document is a published scope rather than a final agreement. The full text goes up before the marketplace opens.

What this document will cover

  • What you can raise, and the window for raising it after a job is signed off.
  • The evidence we review first: the posted scope, the messages on the job, and the timestamped photo record.
  • How the held payment is split, released or held back while an investigation runs.
  • When a job goes back to the provider to make right before anything else happens.
  • Escalation for safety issues, damage to a vessel or marina property, and berth or access problems.
MarineTasker Pty Ltd · ABN 67 701 464 548 · MarineTasker™ is a trade mark of MarineTasker Pty Ltd.
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